Privacy Policy

Effective Date: August 25, 2026

At WirelessFix, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, use our services, or otherwise interact with us. Please read it carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

• Personal identification information: your name, phone number, email address and similar contact details you provide.
• Device and repair information: the make, model and condition of the device you bring us, and the fault you describe.
• Technical information: IP address, browser type, operating system, and browsing activity collected through cookies and similar technologies.
• Usage data: information about how you use our website, such as pages viewed, time spent, and features used.
• Transaction information: if you pay for a repair or service, we collect payment and related transaction details.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate and maintain our repair services.
• Respond to your enquiries, booking requests and repair quotes.
• Keep you updated on the status of a repair.
• Improve your experience and our website's functionality.
• Process transactions and complete your orders.
• Send you service updates, appointment information and — where you have opted in — promotional messages.
• Meet our legal and regulatory obligations.

3. Information Sharing and Disclosure

We may also disclose your information where required by law, such as in response to a subpoena, court order, or other legal process.

4. Data Security

We are committed to protecting your personal information and use industry-standard measures to guard against unauthorized access, alteration or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee the security of information you send to us.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, remember your preferences and analyze site usage. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

6. Your Rights

Depending on where you live, you may have the right to:

• Access, correct or delete your personal information.
• Object to or restrict how we process your data.
• Withdraw your consent where consent is the basis for processing.

To exercise any of these rights, contact us using the details below.

7. SMS / Text Messaging

If you opt in to receive text messages from us, you agree to receive recurring automated marketing and/or service text messages at the number you provide. Consent is not a condition of any purchase. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for assistance. See our Terms of Use for full messaging terms.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at: